We are happy to answer and help – call us, contact us via the form on this page, or send us an email.
Our customer service agents are eager to help at +358 (0) 75 755 3000 (8 a.m. to 5 p.m.)
Incident support is available 24/7. You can email us any time at firstname.lastname@example.org
In case of a problem, please check our latest incident notice before contacting us – it may very well be that your question has already been answered there.
If you would like to discuss cooperation, call our Business Sales at: +358 (0) 75 755 4000.
AinaPay customer service: 020 155 3070.
Our exchange takes your calls on weekdays from 8 a.m. and 4 p.m.
Call our exchange to be connected to the right person. Our exchange number is +358 (0) 75 755 2000, and it is available on weekdays from 8 a.m. to 4 p.m.
Call rates: local network charge + 5.57 cents per minute (landline) or mobile call charge + 13.64 cents per minute (mobile)
Our email addresses follow the format email@example.com
Name: Telia Communication Oy
Business ID: 0962834-7
Finvoice address: 003709628347
Operator: Liaison Technologies Oy
EDI code: 00370859912
Telia Communication Oy
PO BOX 94, 13101 Hämeenlinna
Instructions: the nearest parking facility is P-Kluuvi (EuroPark). On Vuorikatu, please ring our doorbell, and once you’ve been let in, take the elevator to 3A.
We cooperate with Lowell Suomi Oy in invoicing matters. Customer service for invoicing matters (Lowell):
+358 2 2700 390
Regarding reminders and collection:
+358 2 2700 300
Online service: Oma Lowell
Service hours: weekdays from 8 a.m. to 8 p.m. and Saturdays from 10 a.m. to 3 p.m.
The invoicing service portal grants you access to your invoice details (invoice report), outstanding payments and PDF invoices. Log in to our service portal here.